TriEye Help

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Most asked

Can I wear TriEye with my prescription or over my glasses?

The View and The Classic can’t be worn over other glasses. Two options: The Clip puts the mirror on the glasses you already wear, or the Prescription Insert Frame for The View (same size as your frame), which your optician fits with your lenses.

Which size: S·140 or M·145?

M·145 fits most adults. S·140 is for narrower faces or a tighter fit. The View Sharp comes in M only – its lens shape also suits many smaller faces. Spare lenses are size-specific (S lens for S frame); mirrors fit both sizes.

Left, right or dual mirror?

Pick the side that faces passing traffic: left where you drive on the right (USA, Canada, Europe), right where you drive on the left (UK, Ireland, Australia, New Zealand, Japan). Dual – a mirror on both sides – is made for rowing. If you only see well with one eye, choose that side.

Which spare lens or mirror fits my View?

View lenses fit every View generation as long as the size matches (S lens for S frame, M for M). The View Replacement Mirror fits View Sport, The View Original and View Air – not The View Sharp, where the spare lens comes with the mirror fitted. On The Classic the mirror is part of the lens.

How do I adjust the mirror?

The mirror sits in an adjustable housing. Set the angle once for your usual riding position and it stays put. After two or three rides the eye-tilt glance feels natural – no head turn needed.

How do I change a lens?

On The View it takes about 30 seconds, no tools. The Classic comes with a mirror-free lens you can swap in for everyday use.

What’s the return policy, and are exchanges free?

30 days from delivery. Refunds are minus a flat $10 for the prepaid return label. Exchanges to another size, mirror side, lens or model are free – we cover the return shipping. Wrong or damaged item: the return is free.

When do I get my refund?

When your return reaches our warehouse we inspect it and email you. Approved refunds go to your original payment method; your bank may take a few business days to show it. Still waiting? Send us your order number.

Where do you ship, and how long does it take?

To 40+ countries, in 3–14 business days. Free shipping on orders over $69 (or the local equivalent). Outside the US, taxes and duties are included at checkout; in the US, sales tax is added at checkout.

I lost or broke my mirror – can I get a new one?

Yes. View Sport, The View Original and View Air use the View Replacement Mirror (fits both sizes). The View Sharp needs a Sharp mirror – contact us, or buy a Sharp spare lens with the mirror fitted. On The Classic you replace the lens. Only the mirror is swapped; the housing stays in the lens.

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